SERVICES

For many families, finding the right support at the right time after the death of a child can be a very daunting. Our FOOTPRINTS families helped put together this list of suggestions of services to support you along your grief journey. Importantly, grief is very individual. Please remember as you explore these service suggestions that some may not suit you, and it may take time to find supports that are a good fit for your own grief journey.

We don’t guarantee the quality of the services listed, but we hope that the information provided helps you to explore options based on your own needs and preferences.

Grief Helplines

  • Griefline

    Nationwide telephone support available every day 8am - 8pm AEST

    1300 845 745

  • RedNose Australia

    24/7 support line for people who have experienced the loss of a baby or child

    1300 308 307

  • Lifeline

    24/7 national telephone crisis support

    13 11 14

  • Beyond Blue

    24/7 free confidential counselling

    1300 22 4636

  • Bears of Hope

    Pregnancy and infant loss support

    1300 11 HOPE

  • MensLine

    24/7 telephone counselling for men

    1300 78 99 78

  • Kids Helpline

    24/7 telephone and online counselling for young people aged 5 - 25

    1800 551 800

  • The Compassionate Friends

    24/7 grief telephone support for bereaved parents, grandparents and siblings

    1300 064 068

Practical Supports

  • Services Australia

    Information about payments and help for grieving families

  • Meal Train

    A free online service to help organize friends and family to make and drop meals to those needing support

  • Meal Delivery Services

    Website for finding and comparing local meal delivery services in Australia

  • The Aliyah Mae Foundation Guide

    Downloadable guide produced by a WA-based foundation offering support, guidance and compassion to families navigating the loss of a child

  • RMHC Family Retreats

    Peaceful locations in WA, NSW & QLD available to families grieving the loss of a child, offering up to one week free accommodation

  • Forever Held Retreat

    Short-stay accommodation in Victoria, provided at no cost by Forever Held Foundation, for parents grieving the loss of a child

Coronial Considerations

  • State Mortuary Bereavement Centre WA

    Information about identification and viewing as well as links to supports

  • Coroners Court of Victoria

    Information for families about the coronial process in Victoria

  • Coroners Court New South Wales

    Guidance and information for families including links to the CISP Coronial Information and Support Pogram

  • THIRRILI Guide

    A guide to the Coroners Court in New South Wales for Aboriginal and Torres Strait Islander families

Organ Donation

  • DonateLife

    Support for donor families

  • Donor Families Australia

    Family-led support group for donor and recipient families

  • HealthDirect

    Information about organ and tissue donation

Funeral Planning

  • Gift of Grace Funerals

    Western Australia

  • Baby Funerals

    New South Wales

  • Funerals for Children

    Victoria

  • Tidman's Funerals of Perth

    WA-based guidance and support for planning a personalised funeral

  • NSW Last Days of Life Toolkit

    Information for arranging a funeral for a child or adolescent

  • The Willow Tree Foundation

    Victoria-based foundation offering 24/7 support and advice for planning a child funeral

    0413 575 454

Cultural Funerals

  • Cultural Funerals

    Western Australia

  • Multi Cultural Funerals

    New South Wales

  • National Islamic Funerals

    IFAM Janaza Services

  • Hindu Funerals

    Victoria

  • Indian Funeral Services

    Australia-wide Directory

  • Jewish Burial Society

    Western Australia

  • Jewish Funerals

    New South Wales

  • Jewish Funerals

    Victoria

Aboriginal Funerals

  • Towards the Dreaming

    Western Australia

  • First Nations Funerals

    New South Wales

  • Aboriginal Funeral Service

    Victoria

Media Guidance

  • Coping with the Media

    Bereavement Advice Centre - practical tips

  • Media Guide for Families & Loved Ones

    A comprehensive guide to dealing with the media, produced by Victoria Police

Memory & Meaning Making

  • Love From Ada

    Curated lists of healing resources, keepsakes and memory making resources

  • Memorial Keepsakes

    Keepsake Jewellery

  • Precious Touch

    Remembrance and memorial jewellery

  • Heartfelt

    End-of-life photography

  • The Night Sky

    Star map memorial gifts

  • Rise Candle Studio

    Memorial candles hand-poured in Western Australia

Grief Counselling

  • RedNose Australia

    Bereavement support for baby or child loss including a 24/7 support line, online grief counselling and in-person and online support groups

    1300 308 307

  • Grief Australia

    Grief and bereavement support including a national directory of certified bereavement practitioners and support groups

  • NALAG NSW

    A support network for grief and loss including free grief counselling

  • Hope Bereavement Care Victoria

    A not-for-profit organization providing free grief and loss information, support and counselling

  • The Aliyah Mae Foundation

    A parent-led foundation in Western Australia providing support, guidance and resources for families after the death of child

  • National Centre for Childhood Grief

    Specialist counselling for newly bereaved adults as well as children 3 - 17 years - in-person in NSW and virtual

  • MyGrief App

    Free downloadable app providing tailored strategies for bereaved people and those supporting them

  • Medicare Mental Health

    A free service that connects you with mental health support that is right for you

Culturally Appropriate Counselling

  • Yorgum Healing Services

    Counselling for Aboriginal people in Western Australia

  • No Shame in Yarnin'

    Aboriginal Counselling Services New South Wales

  • Aboriginal Health Service

    Family Counselling Victoria

Cultural Helplines

  • 123 YARN

    24/7 culturally safe space for Aboriginal and Torres Strait Islander people to yarn confidentially

  • TIS

    Free translating and interpreting service for non-English speaking people

    13 11 44

  • Hayat Line

    Free crisis support for Muslims in Australia Mon - Fri 9am - 5pm AEST

    1300 993 398

  • Hindu HelpLine

    24/7 free crisis service for Hindu people in Australia, including arranging last rites

    075 8868 2181

  • Hope Careline

    Christian crisis line providing support and prayer any day of the week

    9am - 11pm AEST

    02 7227 5533

  • Jewish House

    24/7 Counselling & crisis accommodation for Jewish people in Australia

    1300 544 357

Peer Support

  • Compassionate Friends Australia

    Peer support for parents, siblings and grandparents after the death of a child

    1300 064 068

  • Ladybird Care Foundation

    A nationwide peer mentor program providing 1:1 peer support for 15 months and longer for grieving family members

  • Charlies Angels Foundation

    A parent-led foundation providing grief support in Western Australia through peer group activities

  • In Memory of You

    A Western Australian charity created by mothers who have lost a baby, providing safe spaces for community and connection

Support for Fathers

  • Griefline Men & Grief

    Helpline 8am - 8pm AEST

    1300 845 745

  • Men's Line Australia

    24/7 free telephone and online counselling service offering support for Australian men anywhere, anytime

    1300 78 99 78

  • Monthly Men's Group

    Hosted online by RedNose Australia

  • RedNose Fathers of Loss

    Online information for bereaved dads featuring videos by other fathers sharing their experiences

  • Blokes Psychology Grief & Loss

    Male-specific therapy for all ages, based in Victoria but available nationally via Telehealth

  • SMS4DADS

    Grief & loss advice, tips and info for dads sent over a 15-week period

  • Men's Bereavement in the Bar

    Informal men’s bereavement group hosted by Hope Bereavement Care in Victoria

  • Beards of Hope

    Practical support for Dads who experience pregnancy or infant loss

Support for Siblings

  • RedNose Puggles Group

    Sibling grief support groups held in person across Australia

  • LionHeart Camp for Kids

    Western Australia-based not-for-profit organisation supporting bereaved children, teens and families

  • Wombat's Wish Grief Support

    Victoria-based not-for-profit organisation supporting children and young people, primarily after the death of their parent or carer

  • Feel the Magic

    Provides a range of free support programs to help children cope with the loss of a loved one in Victoria, New South Wales and Tasmania

  • Children's Memory Mornings

    Hosted by Hope Bereavement Care Victoria

Support for Grandparents

  • The Compassionate Friends

    Peer support opportunities for grandparents

    1300 064 068

  • Lionheart Raw to Roar

    Lionheart Grief Pathway supports grandparents as well as parents, aunts and uncles

  • Grandparents' Grief

    RedNose supportive information for grandparents

  • Grandparents' Grief is Unique

    RedNose supportive information for grandparents

  • The Grief of Grandparents

    The Compassionate Friends supportive information for grandparents

  • Bear Cottage

    Grandparent information

Support for Parenting

  • National Centre for Childhood Grief

    National not-for-profit supporting bereaved children and their families through individual and group counselling

  • GriefLink

    Information about grief after the death of a sibling

  • Parents.com

    How to cope with the sudden loss of a child

  • Parents.com

    Toddlers & Preschoolers: How to explain death to a child and guide them through loss

  • Kids HelpLine

    24/7 free support and counselling to people aged 5 - 25 years

    1800 55 1800

  • Ngala Parenting Line

    Western Australian service providing phone advice and support to parents and carers of children up to 18 years

    8am - 8pm AWST

    1800 111 546

  • ParentLine NSW

    A free telephone counselling and support service for parents and carers of children in New South Wales

    9am - 9pm AEST Mon - Fri & 4pm - 9pm Sat - Sun

    1300 1300 52

  • The Australian Parenting Website

    raisingchildren.net

    Parenting videos, articles and apps backed by Australian experts

Family Planning

  • PANDA

    Supportive information about pregnancy and a new baby after loss

  • Human Genetics Society of Australasia

    Provides a list of clinical genetic services across Australia

  • RedNose Brochure

    Supportive information about pregnancy after the death of a baby or child

  • Pregnancy After Loss

    A list of podcast episodes curated by Love From Ada that cover pregnancy after loss experiences

Workplace Support

  • Good Grief

    Supportive information for navigating grief in the workplace

  • GriefLine Brochure

    Information about grief and bereavement in the workplace

  • Elevate Wellbeing

    Information about handling grief in the workplace

  • Grief and Loss Toolkit

    Information about supporting a co-worker who has lost a child

Educational Support

  • McKillop Seasons for Growth

    Training program providing skills to deliver an educational grief program for children and young people

  • A Friend's Place

    Supportive information about living with grief and managing trauma in the school setting

  • Reach Out

    Supportive information designed for schools about students experiencing grief and loss

  • Raw to Roar

    A grief support program for bereaved children, teens and families offered by Camp Lionheart for Kids in Western Australia - includes talking to schools

Books & Podcasts

Resilience Resources

  • Untethered

    Healing the pain from a sudden death

  • Lucy Hone

    Grief and resilience

Legacy Building

  • Missing Pieces

    Continuing Bond: Memory Making and Legacy Building

  • On the Way to Where You're Going

    Allowing the Story of Your Child’s Life to Live On

  • Still Standing

    Forty Special Ways to Honour Your Child

  • After

    A guide to grief journalling

  • The Mindful Word

    Overview of art therapy

  • The Lunar Registry

    Claim a place on the moon for the person you love

  • International Star Registry

    Name a star

  • Memorial Tree Planting

    Daintree Life

  • WA Heart & Lung Transplant Foundation

    Yearly Reflection & Thanksgiving Ceremony

  • Australian Transplant Games

    A celebration of life and resilience uniting donors, recipients, families and supporters

  • ACNC

    How to start a charity in Australia

  • Charity Smith

    How to set up a memorial fund

  • Advocacy Training

    Public Health Advocacy Institute

  • Advocacy 101

    Academy of Child & Adolescent Health

  • Media for Advocacy

    Youth Media Training Program

  • Help Shape Research

    The Kids Research Institute Australia

  • Consumer & Community Involvement in Research

    AHRA Australian Health Research Alliance

  • Health Consumers NSW

    Supporting communities and individuals to shape healthcare

  • Consumers Health Forum of Australia

    National body supporting healthcare improvement and understanding

  • Health Consumers' Council WA

    Involving individuals and community in healthcare in WA

Extra Supports

  • Trauma & Grief Network

    Supporting families with grief and loss

  • Road Trauma Support

    Western Australia

    1300 004 814

  • Amber Community

    Road Incident Support & Education Victoria

    1300 367 797

  • Road Trauma Support Group

    New South Wales

    1800 808 384

  • Phoenix Australia

    Post-traumatic mental health

  • Hannah's Foundation

    Drowning prevention, awareness and support

    1800 426 624

  • The Friendship Bench

    A letter to parents surviving a child suicide

  • Compassionate Friends

    Surviving your child’s suicide

  • Family Relationships Advice Line

    1800 050 321

  • The Orange Door

    Support for family violence and the care of children in Victoria

  • Relationships Australia

    Supporting respectful family relationships

    1300 364 277

  • 1800 RESPECT

    24/7 free, confidential service for people impacted by domestic, family or sexual violence

    1800 737 732

  • Farewelling

    Navigating the grieving process as a single parent

  • Grief Share

    Parenting alone

  • Single Parents Wellbeing

    Navigating grief as a single parent - practical tips for coping and healing

  • Council of Single Mothers and their Children

    Victoria

    1300 552 511

  • Brave Foundation

    Supporting young parents

  • Reach Out Parents

    Free support for parents of teens

  • MercyCare Community Services

    Free counselling and support for children, young people and their families in Western Australia

  • HeartKids

    Bereaved families and friends of children with cardiac conditions

  • National Debt Helpline

    Weekdays 9:30am - 4:30pm

    1800 007 007

  • Mob Strong Debt Helpline

    Aboriginal and Torres Strait Islander Debt Helpline

    1800 808 488

  • Food Bank

    Hunger relief charity linking surplus food and groceries to people in need

  • OzHarvest

    Australian food rescue organisation

  • Ask Izzy

    Housing and financial support

  • ADIS

    Alcohol and drug information and support services

  • Headspace

    Mental health support for young people

    1800 650 890

  • COPMI

    Children of parents with mental illness

  • Helping Minds

    Support for family and community members dealing with mental health issues in WA

  • Medicare Mental Health

    A free service that connects you with the mental health support that is right for you

  • Home Support

    Support at home for illness, injury and disability

  • Disability Gateway

    Helps people with disability, their family and carers find the information, services and support they need